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APCO Virtual Institute

Course List

  • Communications Center Supervisor Course
  • Basic Telecommunicator Training Course - Fourth Edition
  • Telecommunicator Instructor Course
  • Communications Training Officer Course (CTO)
  • EMD Manager Course
  • Instructional Design Course for Trainers
  • Fire Communications Course
  • Liability Issues Seminar
  • PSAP Personnel Course
  • Radio Technician Test
  • Customer Service/Team Building Seminar

- Preview a course a demo here.
- Get a Registration Form
- Send questions and comments to institute@apco911.org


APCO Institute

APCO Institute links students from all over the world in our virtual classrooms. These courses are conducted entirely over the Internet through your Web browser and your email. The virtual classroom is an asynchronous environment, meaning that classmates and instructors do not have to be on-line at the same time. This is especially convenient for shift workers, enabling students to visit the classroom during the week according to their own schedule. This teaching method also makes APCO even more affordable by eliminating travel costs. APCO’s tuition fees include the students’ manuals and classroom materials, as well as priceless interaction between the students and the instructor.

Get the schedule and course descriptions here.

Course List

  • 9-1-1 Center Manager
  • Basic Telecommunicator
  • Telecommunicator Instructor
  • Comm Center Supervisor
  • Communications Training Officer
  • CTO Instructor
  • Customer Service & Team Building
  • EMD Basic
  • EMD Instructor
  • EMD Manager
  • Fire Communications
  • Instructional Design
  • Liability Issues
  • PSAP Personnel
  • Management
  • Radio Tech Test

 

Click for APCO Virtual College... 

APCO "Virtual College" is a cooperative effort between the Association of Public Safety Communication Officials International, Inc. (APCO) and the Institute for Emergency Preparedness (IEP). APCO "Virtual College" is an Internet based distance learning academic program designed for, and directed specifically toward individuals in the public safety communications and 9-1-1 profession. All of the academic programs are offered by the participating institutions of the IEP. APCO provides advice and assistance to insure that the courses meet the needs of the Public Safety Communication Community. 

The first of its kind in the world, this program will afford individuals the opportunity to advance in their chosen careers through on-line education accessed from their home or office. Imagine being able to complete your education without leaving your home or office. However, you will have the college campus experience though a virtual classroom environment. The virtual classroom will allow you to interact with your instructor and other students in the class. Through the virtual classroom you will share information with students from all over the world. The virtual classroom is available 24 hours a day, allowing you to complete the courses at your convenience regardless of your work schedule

Public Safety Communications Accreditation Program
  Developed by APCO & CALEA
  For more information visit their
  Web Site or call (800) 368-3757

Products & Publications


We'd like your feedback on possible CPRA sponsored training courses or recommendations of possible subject matter. Please forward your comments and suggestions to the Membership Committee Chair at vicepresident@cpra.org